MARGIN / REFUNDS
Room to change your mind.
A 14-day refund window after payment. A straightforward way to cancel renewal or ask for help.
14 days after payment
You can request a full refund of your initial subscription payment or a monthly or annual renewal within 14 calendar days of that successful payment. Each window starts on the payment date shown on its receipt. The free trial is separate from this refund window.
How to request a refund
Email rajivpriyadarshi23@gmail.com within the refund window, preferably from the email address used at checkout. Include your order or payment reference from the Dodo receipt so the purchase can be found. A short explanation is welcome, but is not required for an eligible request within the window.
Do not include full card details, passwords or identity documents in a refund email. You can also use the order-support contact in your Dodo receipt.
How the refund is processed
Eligible refunds are processed through Dodo Payments to the original payment method, subject to the payment provider’s and bank’s processing times. Any tax or currency treatment is handled through the original transaction and the payment provider.
When a subscription payment is fully refunded, we cancel the subscription and end its paid access as part of processing the refund. The extension stops granting new-content access at its next successful verification or when its verified offline allowance expires. Retained local reading and data exports remain available.
Deactivation and cancellation
Cancel before the next renewal through the customer portal linked in your Dodo receipt, or email support. Your subscription will not renew, and full access continues until the end of the paid period. Cancellation alone does not request a refund. Deactivating a browser only releases its activation slot; deactivation or uninstalling does not cancel billing. After paid access ends, your retained library remains available to read and export. Outside the refund window, unused time is not refunded unless required by law.
Other purchase issues and statutory rights
For duplicate charges, an unreceived licence, or another payment problem, contact rajivpriyadarshi23@gmail.com even if the ordinary refund window has passed. The Dodo Buyer Terms may also apply to your purchase. This policy does not limit any consumer rights or remedies required by applicable law.